Ever since I wrote about my disappointment with the redundant charges on fixed line rental in order to use Streamyx, there have been many supports to ask for a combined bill and charges.
I thought TM had responded to our request and introduced the new Streamyx Combo lately. However, what I think about it is that’s merely a repackaged. I signed up for the upgrade to RM110/month. I used to be using the 1Mps package for RM86/month ( RM2 rebate for using auto-charge on my credit card as payment method). Adding on the fixed line rental of RM26, the total I used to pay is RM112/month.
The new package gives me all the same benefit – same line, same phone number, same login user ID, same 1Mps unlimited broadband access – with RM2 discount. That’s not much at all. But what is required from me is just a signature and form-filling. I probably spent 10 minutes on that, during my lunch beside TM office. 10 minutes for RM24 a year and every year as long as there is no better offer, it is still a bargain.
I am not the only one who is disappointed after all.